Myee Alpine Retreat

Myee Alpine Retreat - Terms and Conditions

·       Accommodation | Arrival time from 3 pm | Departure time by 10 am | Arrivals are strictly after 3 pm unless arrangements are made with our friendly team. Where arrival time is after 5 pm, please follow your check-in video which is sent prior to your arrival to your phone. 

·       A minimum stay period| applies to all bookings in peak periods. All accommodation and facilities are non -smoking.

·       All guests must check-in Please double check your bookings as any extra guests will need to be registered.

·       We offer contactless reception.

·       Bedding | Bath towels and bedding, including sheets, blankets/doonas, pillows, and pillowcases are provided to all beds/rooms.  Additional bed (if available) should be booked prior to arrival to avoid additional charges.

·       Bunk beds | “Warning – due to the statistical chance of significant injury, children under the age of 9 years are not permitted to use the top bunk; children must not play on the top bunk.” (Australian Standards AS/NZS 4220:2003) This applies to Myee House only.

·       Cancellation Policy | For cancellations within 14-30 days from the arrival depending on accommodation type will be charged.  By booking with Myee Alpine Retreat you agree to all terms and conditions. All cancelled bookings incur a $50 cancellation fee for administration purposes if not within cancellation period. Change of dates may be applicable in certain cases at the discretion of Myee Alpine Retreat.

·       Deposits and Payments | Full payment is required 14-30 days prior to arrival pending booking period. For all peak periods, all fees must be paid in full upon request. , 90 days prior to arrival. Once the booking has been paid in full any alterations will be at the discretion of Myee Alpine Retreat.

·       Non-Smoking retreat | Please note we are a non-smoking retreat. Smoking is not permitted in the park grounds or on deck spaces or Myee House at any time.  

·       Rooms in retreat | If requested we will endeavour to hold a particular room, however, we reserve the right to move your booking to an equivalent or higher quality room for the same period.  Note we cannot guarantee a view of the mountains however we can consider the request.

·       Premises | All costs and expenses incurred or to be incurred by Myee Alpine Retreat for any additional cleaning of the guest’s failure to maintain reasonable standards of cleanliness, tidiness and hygiene including all dishes and cookware cleaned and put away and any strong odours. If you don’t respect our facilities you will be unable to rebook and you will be charged accordingly for all damages on credit card held for bond purposes. The amount charged per room is at the discretion of management and based on $60 per hour additional cleaning surcharge. We thank you in advance for your understanding. No moving of furniture or bed room items is allowed within the premises.

·       Credit Cards| Credit card details will be withheld for seven days after departure in case of any incidentals from your stay.

·       No fires are permitted on the Myee Alpine Retreat grounds other than official fire pits provided by Myee Alpine Retreat and managed by our staff only.

·       Security patrols are conducted randomly several times every 24 hours for your security. Strictly all noise to cease by 10.00 pm. Driving is strictly walking pace 5km/h ONLY. Safety is paramount for our valued guests, staff and visitors.